File manager

Top 8 Ways To Fix Unfortunately File Manager Has Stopped On Android


A file manager plays a crucial role in the Android ecosystem. When you try to import an image or document into any application, the operating system opens the built-in file manager to choose a file. The problem occurs when the file manager does not start and displays the error “Unfortunately, the file manager has stopped”. Here is how you can fix the problem.



Patch file manager has stopped on Android

Google has nailed file management to Android. Better file handling is one of the reasons to have an Android on an iPhone. However, a file manager stopping in the middle of operations can leave you in bad taste.

1. Restart the Android phone

It is always advised to perform a periodic restart of your Android phone. A simple restart of Android phone can fix normal issues like Android file manager not working.



Restart Android phone

Most Android phones have the restart button built into the power button. Long press the power button and tap Restart to restart the phone. Try to access the Files apps, and it should work as expected.

2. Force stop the file manager

The default Files app continues to run in the background to quickly open the app whenever needed. If you are having trouble accessing File Manager, you can force quit the app and shut down all background processes completely.

Step 1: Find the Files app from the home screen or the app drawer.

2nd step: Long press on it and open the App Info menu.

Step 3: Tap Force Stop.



Force stop files

Try to open the file manager again and it should work now.

3. Clear the file manager cache

The default file manager collects data in the background to improve search suggestions. Too much of this data can cause file manager to stop on Android. Let’s clear the file manager cache and try again.

Step 1: Long press the Files app icon and open the app info menu.

2nd step: Go to the Storage and cache menu.



Open the storage and cache menu


Clear file cache

Step 3: Tap Clear Cache and you’re good to go.

4. Remove background apps

This tip applies to phones with 3 GB or 4 GB of RAM. You must have a minimum RAM memory on the phone for the file manager to use it.

If you are using low RAM, you might come across a file manager not opening on the phone. You need to open the multitasking menu and delete the apps.



Remove background apps

Now that the file manager has more RAM, you can open and use it without any problem.

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5. Free up phone storage

Running out of storage on your phone? Insufficient storage on the device can lead to errors like apps not opening on the phone.

If you’re not careful with instant messaging apps like WhatsApp or Telegram, your phone gallery (and storage) can be filled with thousands of media files. You need to free up storage space on your phone for smooth Android operations.

The best way to deal with junk is to use the Files by Google app. Download the app from the link below and open it.



Clear phone storage

The app will automatically recognize the junk files on your phone and suggest to delete them.

6. Delete problematic files

The Android operating system allows you to install third-party applications from the web. If you’re not careful, you might end up downloading files from files and malware onto your phone.

You can identify these files and delete them from your phone. Restart the Android phone and use the file manager.

7. Update the Android operating system

Most Android OEMs regularly release monthly security patches. They include the latest security features and bug fixes.



Update Android operating system

Open the Settings app on your Android phone and go to the System menu. Tap System update and download the latest firmware to the phone.

8. Use third-party file managers

Unfortunately, if you are still getting it, the file manager has stopped showing on Android and it is time to switch to another app from the Google Play Store.



Solid explorer


Solid Explorer 2

Access the file manager on Android

Stopping the file manager can cause frustration. Before rushing to the nearest service center to fix the problem, use the tips above and fix the error. Unfortunately, the file manager has stopped on Android.

Last updated on November 27, 2021


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